Shipping and Return Policy – MedEzy Pharmacy
At MedEzy Pharmacy, we recognize that every customer has unique shipping and handling needs. Our shipping policy is designed to ensure safe, fast, and cost-effective delivery. Orders placed on our online pharmacy, MedEzy Pharmacy, are typically processed and shipped within 1-2 business days after payment confirmation.
Shipping Options
We offer multiple shipping options to cater to your needs:
- Standard Shipping: Available for all customers, typically delivered within 2-7 business days.
- Express Shipping: For faster delivery, orders are shipped within 24 hours.
- International Shipping: Available for customers outside the United States, with delivery times ranging from 3-10 business days.
Shipping costs depend on the package’s destination, weight, and size. We partner with trusted carriers such as FedEx, UPS, and DHL to guarantee timely and secure delivery.
Delivery Partners
We collaborate with reliable courier services to ensure your medications are delivered quickly, safely, and efficiently. Our partners include:
- FedEx: Offers standard, express, and overnight delivery with tracking updates.
- UPS: Provides extensive domestic and international shipping with multiple delivery options and real-time tracking.
- DHL: Ensures global delivery coverage, offering flexible shipping options and secure packaging.
Our courier partners use advanced technology and temperature-controlled packaging to protect medications from damage due to extreme temperatures. They also comply with all federal and state regulations regarding drug transportation.
Responsibilities Toward Shipping
- Ensure accuracy and timely delivery of all orders.
- Maintain a secure and efficient shipping process.
- Provide tracking information for all shipments.
- Communicate clearly about shipping policies and timelines.
- Address customer inquiries and resolve shipping-related issues promptly.
Return Policy
If an order is damaged during transit or items are missing, please contact us immediately at contact@medezypharmacy.com. We may request photos or other evidence to resolve the issue promptly.
Reserves and Rights
MedEzy Pharmacy reserves the right to:
- Modify or remove content, services, or products without prior notice.
- Reject or cancel orders if they violate our policies.
- Limit the number of items ordered in a single transaction.
- Request additional information for order verification.
- Adjust pricing without prior notification.
- Refuse service to anyone at our discretion.
Any updates to these reserves and rights will be posted on our website. Continued use of our site constitutes acceptance of these terms.
Governing Law
Our online pharmacy operates under applicable U.S. federal and state laws, including but not limited to:
- Federal Laws:
- Federal Food, Drug, and Cosmetic Act (FFDCA)
- Drug Supply Chain Security Act (DSCSA)
- Controlled Substances Act (CSA)
- State Laws:
- State Laws Governing the Sale of Drugs and Other Pharmaceutical Products
- State Laws Governing the Dispensing of Prescription Drugs
- State Laws Governing Advertising of Drugs and Other Pharmaceutical Products
- State Laws Governing the Dispensing of Controlled Substances
- State Laws Governing Record-Keeping Requirements
Customers are encouraged to consult legal professionals regarding state-specific regulations.
Contact Us
For any questions or concerns about our shipping policies, returns, or legal compliance, please reach out to us at contact@medezypharmacy.com. Visit our website, MedEzy Pharmacy, for more information.